Strategy and development for engaging, creative, and intelligent chat experiences.
Are you struggling to integrate data, creative, and media into a unified customer journey?
The unique promise of chatbots is they contain the customer journey from end to end: lead generation, consideration, sale, and post-sale support. Imagine delivering your customers a personalized journey based on their preferences, all in the voice and personality of your brand, with useful metrics along the way. It’s not only possible; your competitors are already doing it. Don’t be left behind.
Are you facing low user engagement on email? 50% open rates and 10% CTR’s are not uncommon for chat campaigns.
Why? Opening a Messenger conversation is just easier than opening an email. And 1.3 billion people a month are already doing it with Facebook Messenger. Because of this low friction, we’ve seen well-designed Messenger campaigns outperform their email equivalent 2:1 or even 3:1. Some of this advantage is due to the channel being undersaturated, so brands which capitalize sooner rather than later will profit.
Are you looking to drive digital transformation?
A well-designed chatbot experience can be the tip of the spear for your digital transformation initiative. Because the channel represents an opportunity to integrate customer service, engineering, and “marketing,” a chatbot project will not only expose opportunities for digital-first systems to be more intelligent and deeply integrated, but also the immediate ROI for doing so.
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A team of growth marketers, sparkling copywriters, and guru technologists who understand established brands and build premium chat experiences.
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8-page executive report including everything you need to know about chatbots in 2018.
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